SABRIA-AUDIO ® WARRANTY POLICY
Last updated: June 1 , 2023
Standard Three-years manufacturer product warranty.
– The manufacturer warrants its products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of two (2) years for the original invoice date.
– Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer).
– Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
WARRANTY LIMITATIONS
This warranty does not include:
– Any condition resulting from other than “ordinary use”.
– Any condition resulting from incorrect or inadequate maintenance or care.
– Damage resulting from misuse, abuse, negligence, accidents or shipping damage
– Dissatisfaction due to buyer’s remorse
– Damages incurred during transportation
– Damages incurred during assembly
– Any external technical maintenance
– Any used, previously displayed items Sabria-Audio makes no express warranty or condition whether written or oral and the company expressly disclaims all warranties and conditions not stated in this warranty.
– We will not handle claims from the consumer directly if this one bought his product in other company than Sabria-Audio. The retailer himself has to contact the manufacturer regarding any warranty return or replacement. – Please retain invoices for a minimum of two (2) years for warranty purposes.
CLAIM PROCEDURES
– Claims for defective merchandise must be made within two (2) years from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received.
– Any claim for defective merchandise returns must be packed in original packaging. We reserve the right to specify that items be returned to the original warehouse for inspection or be inspected by our representative in the field.
– Pictures are required to claim defective merchandise, along with a copy of the original invoice.
– If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts whenever possible.
– This warranty gives you specific legal rights. You may have other rights, which vary from countries or states.